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Terms and Conditions

Use of Personal Information

The company ensures the protection of your personal data. The purpose of the notice is to provide you with information regarding the principles of our work when processing personal information and your legal protection mechanisms.

We, the f1shopgeorgia team, promise to:

  • We will take care of the security and protection of your personal data;

  • We will not use your data improperly;

  • We will provide you with complete and comprehensive information regarding the processing of your personal data at any time.

When registering on the website (as well as when placing an order), by familiarizing yourself with the user rules and conditions posted on the site  You confirm that you agree to the privacy policy posted on the site.  You also confirm that the information provided is accurate and truthful, that the information was provided voluntarily and that you have all the rights and permissions required by law.

In case of providing personal data by the client, the company is authorized to store/process said data for the purpose of offering news and special discounts, which in accordance with the legislation and this agreement is used only for the specified purpose (direct marketing) and to provide services. You authorize f1shopgeorgia and express your consent to That our company, at its own discretion and within the framework of applicable legislation, at any time and in any amount, from any source, requests and receives information about you, including personal data, for their familiarization, verification, comparison, analysis, storage, direct marketing, as well as legal and/or and for the purposes of fulfilling contractual obligations.

ე.წ. "ქუქი" ("cookie") ფაილების გამოყენების პოლიტიკა

When visiting our  website  by consenting to  cookies, you clearly and unequivocally consent to the processing, collection and sharing of your information by "cookie" and other similar technologies. Before starting to use our website, we need to obtain your consent to "cookie"  About using files. 

A "cookie" is a small piece of data that is sent from a website server to a user's personal computer, mobile phone, tablet or other electronic device and stored on the hard drive of that device. It plays an important role in providing various services to the society. Along with many other useful loads, it allows to store and process information about the behavior of the user and his device, to identify the user through the stored information and to improve the service offered.

Accordingly, the purpose of using "cookie" files by our website is to improve the service, simplify online shopping for users and obtain statistical data of the website.

Our website does not use "cookie" files to collect personal information about users. However, some processed information may be personal data. Collected data will not be transferred to third parties, except as defined in our privacy policy. In this regard, please familiarize yourself in detail with our policy on the processing and confidentiality of users' personal data.

If you want to limit cookies, you can disagree with this suggestion and block them on our website.

Settlement between f1shopgeorgia.com and Customer

The customer can make the payment by cashless payment method.

In the case of cashless payment, the recipient of the transfer is Mr. Tamazi Karanadze, the owner of the company.

The personal number of the owner of the company Mr. Tamazi Karanadze is 62002004676

The company will help users to solve the problem of non-cash payment through operators. You can contact them on social networks and phone number.

Delivery conditions
 

F1shopgeorgia.com delivers the ordered product through Georgian courier companies Georgian Deliver and Smartexpress.

The delivery of the order to the address is carried out based on the personal information provided during the order, such as the phone number, recipient's name, surname and address.

The delivery of the order in Tbilisi is carried out within 1 working day after the transfer to the courier company, and in other cities and regions within 1-3 working days.

If the address specified by the customer is incorrect and/or it is not possible to contact the customer, the purchased item will be returned to the company.

The returned item is shipped after contacting the customer.

In the event of an increase in courier costs on return, the charge is borne by the customer.

At the time of purchase, the customer is given the opportunity to choose pickup from the address, which is a free alternative to receiving the product. The address and contact number will be provided to the customer in the form of an email with the allowed times, when the order is ready.

Delivery service fee: Tbilisi - 6  Lari, outer districts of Tbilisi 8₾. Other cities - 8 GEL. Township/villages - 13 GEL.

Delivery service - throughout Georgia.

Terms of purchase, exchange/return of products:

  • The sold products are subject to return/exchange only in case of a complaint, within 1 day of receipt, based on the presentation of a document confirming payment (receipt or bank statement).

  • The product is shipped inspected and video footage of the product being made is kept.

  • If the size does not fit, it is possible to change the size, for which you must contact us within 2 days after the purchase, in this case, the cost of returning the product and sending the new product will be paid by the user. It should be noted that there are some products whose size cannot be changed, and this information is attached to the product description 

  • Before purchasing, it is recommended that the user read the product description and, in case of additional questions, contact the operator

  • For actual photo/video material of the desired model, contact the operator so that there are no problems related to the product characteristics.

  • When choosing the size, be guided by the product size table, which is located in the product description. For additional questions and recommendations, contact the operator.

  • In case of placing an order from the website, the user automatically declares his consent to the mentioned terms and conditions

  • To cancel the order placed on the website, the user has 2 hours after placing the order, for which the user must contact the operator or call us.

  • If the customer chooses to take it out of the place during the purchase, in this case, he is obliged to check the product at the time of taking it out and give his consent to the delivery of the order. After giving his consent to the delivery, the customer no longer has the right to request the return/exchange of the product, because the consent provides evidence that the user got to know the product, evaluated it and then took the order.

  • In case of neglect of the above mentioned conditions, f1shopgeorgia is not obliged to accept the product  In case of refund or exchange for another product

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